Friday, July 30, 2010

NEW 5* (STAR) HOTELS IN CAPE TOWN





Hello all my wonderful readers.

these are some of Cape Town's new 5* hotels and one 6* hotel (even though tourism grading doesnt go up to 6* in South Africa)

- Coral International

- One & Only Cape Town (6*)

- Crystal Towers: African Pride Hotel

- 15 On Orange: African pride hotel



Enjoy it and have a look at their website for further information

X.O.X.O
Hotel Guy

Thursday, July 29, 2010

Reception/Marketing 1-31 JULY 2010


The month of July: cancerian month, the month of so many things good and not so good but yes not going to mention the bad stuff because this is not what this blog is about.

From the 1-22 of July I had been in reception (my first month of the 2 months to go in reception). Wow reception was hectic so much things to learn and do, it was actually quite scary in the beginning but as the month went on I got use to all the pressure (not perfectly) but good thus far. I learned how to use Opera in aspects pertaining to the front office division, things like: banking, checking in/out guests, moving transactions, moving accounts to PM accounts and of course the A/R (bill back) facilities a lot of companies and tour operators. It was a huge learning curve for me because all the above mentioned was not an easy task and didn’t take a week to learn a little over that (seeing that I am a fast learner) but at the end of the day I still have a lot to learn.

During the last 11 days of the month 22-31 July I was moved to marketing to help the team out with regards to data capturing , YES people data capturing over 3000 individual profiles and 400 business cards. I have never ever put so much data into one PC in my life, I think I need to win an award for the most profiles created on the Opera system LOL . But at the end of the day it was long and repetitive work I am happy I could help the team out , the second time in my traineeship I was moved to marketing , but hey I am not complaining the more experience the better. So thanks everyone for adding to my knowledge during the month of July

X.O.X.O
Hotel Guy

Saturday, July 10, 2010

BIG SECRET SUPRISE....REVEALED






Well Hello Everyone

The moment has finaly arrived where i can reveal that secret i put out there a few weeks ago. Well here it is

At the hotel i am currently at , we were chosen as an official Fifa accomadation for all the soccer teams so we had:

URUGUAY:2X DIEGO FORLAN

ENGLAND: DAVID BECKHAM , RONNIE , JOHN TERRY

ITALIA: NOT TO SURE LOL SO ANYONE CAN ADD A COMMENT TO HELP LOL

PORTUGAL: 2X WHO OTER THAN CHRISTIANO RONALDO

CAMEROON: NOT TO SURE LOL SO ANYONE CAN ADD A COMMENT TO HELP LOL


This was an extremely awesome experience ecspicially being able to meet the teams and see all these people in real life

X.O.X.O
Hotel Guy

Wednesday, July 7, 2010

Travel Desk 26 - 30 JUNE 2010



Okay so now I am at the travel desk or better know as the concierges desk. I have learned quite a bit being here due to the fact I never knew how much the travel desk actually deals with.

Once knowledge of places and areas in and around Cape Town really has to be jacked up as well as ones general knowledge, seeing that so many people are always asking for directions and “how do I get here” and “where this place is”. Travel desk also consisted of being able to book transfers to and from places, as well as guided tours at a very steep price I would say , but hey at the end of the day this is a hotel and the prices are unfortunately high. One good thing about travel desk is that there is a wide variety of travel chooses , guests do not have to use the hotels vehicles but could also use private cabs and taxis.

During my time at travel desk I learned the art of booking transfers and “fast Posting” on the opera system which proved to be a very handy tool thus far in the department I am currently working in (hint hint) , So I want to thank the entire team at the travel desk for all your help and contribution to my journey in this industry it will be greatly appreciated and remembered

Love

X.O.X.O
Hotel Guy