This blog is designed to display my moments and experience's at one of Cape Towns leading 4* Hotels 2010- 2013 as a trainee manager
Thursday, September 30, 2010
Something Special coming soon????.........
Good Day all my readers
I got a special suprise on the way for you very soon.
During the next few days i will be dropping a few hints here and there to keep you
all "eating" away at your finger tips.
Hint 1 : a word withing the paragraph above
So stay connected to the Hotel guys experience and watch this space
X.O.X.O
Hotel Guy
Farewell Rooms Divison
Good day all
This is an email i composed and sent out to all the relevant people who grew my knowledge in the Rooms Divisions section in the Hotel:
"Good Day all
This is just a quick email to thank every single one of you for making my time here in Rooms division very special and memorable. I know i haven't been easy to work with and sometimes and got a bit out of hand but its something i am working on every single day and it is improving. You all must know you have all contributed so much to my knowledge and growth in this industry and for that i will always be grateful to every single one of you. You must all realize one thing , every single one of you have the potential to all be great and people who take the time out their busy day to help assist and teach others will always be rewarded for their efforts
thank you all and look forward to seeing you all when i come back to Rooms division"
but just to add something on, I would like to thank our Rooms Divisions Manager for taking me under her wing and caring for me. It is very rare that you find a women of her greatness and knowledge , so thank you to you and always know that you have taken a special place not just in my knowledge but in my heart to
X.O.X.O
Hotel Guy
Wednesday, September 29, 2010
Hotel of month The Protea Fire and Ice : October 2010
Hey there all
Well my hotel for the month of October 2010 is The Protea Hotel Fire and Ice. This Vibarnt 3* Hotel is situated in the heart of the mother City.
"Prepare to be blown away with the same force as the winds of the iconic Cape South-Easter as you step into the ultra-cool Protea Hotel Fire & Ice! This extreme hotel, in the heart of the vibrant Mother City, offers adventure-seekers Cape Town accommodation with a difference.
A retro suspended pod chair welcomes travel weary GUESTS at reception. Beat the heat with a frosty-cold beer that awaits you in the built-in ice buckets at the bar and chill out in a booth or on the deck with a sizzlingly sexy cocktail.
Attention to detail, personal service, and never forgetting to seize life and live it to the full' make Protea Hotel Fire & Ice! stand out from the crowd. We take service levels very, very seriously, but never take life too seriously. Whether you are travelling for business or pleasure, with a tour group or as an independent traveller, you’ll be welcomed by like-minded adventurers at Protea Hotel Fire & Ice!
Protea Hotel Fire & Ice! has upped its standards and its facilities. More rooms, an extraordinary pool deck with an inviting lap pool, a relaxation area, a gym and conference facilities are ready for your enjoyment. Look around – you’ll find the ultra-chic lighting, music to suit the mood, trendy decor and coffin seats in the smoking room – see what other surprises we have in store for you.
Protea Hotel Fire & Ice! offers you a place to chillax, a base from which to explore the Western Cape and a friendly haven to make your home away from home. This Cape Town hotel is ideally located near the popular beaches of Clifton and Camps Bay, making it perfect for a beach holiday. It is also set in the heart of Cape Town’s entertainment area, a stone’s throw away from the best of Cape Town’s vibrant nightlife, cafés, restaurants and entertainment."
All text within this posting was taken from the The Protea Fire and Ice website and is copyrighted
check out the website by clicking on the link below
http://www.proteahotels.com/protea-hotel-fire-ice!.html
X.O.X.O
Hotel Guy
My last final Moments.... 7 Months later March - September 2010
Well hello my follow readers , it’s been a while since our last experience together.
This month has been quite something wow, reason being, it is my last month not only in reception but in front office. I have spent the past the last 7 months learning the ins and outs of front office and what exactly it expects from every single employee within its department.
Just to do I bit of re-capping of my 7 month journey
April – Laundry / Housekeeping / Marketing
May – Reservations
June – Guest relations, switchboard, travel desk
July – Reception
August – Reception / Marketing
September – Reception
My journey thus far down the lane of front office has been a great one, one of learning and gaining of great experience. I have learned so much not only about the work one has to do, but I have learned about my fellow colleagues and the “real” world has people call it. So I would like to thank every single department and department head for making every moment (well most moments special even though sometimes I just got driven up the wall LOL ) but on the whole I couldn't have asked for it any other way.
Housekeeping:
Ladies thank you, you all taught me a lot and really showed me the meaning of what hard work is.
Reservations:
To you I will always be grateful you were my first opera learning experience and took time out of your busy day and gave some to me.
Guest relations / switchboard and travel desk
Thanks to you all too, you really added great knowledge to my long journey ahead.
Reception
The biggest thank you to all. You have taught me more things in these past 3 months than I could have ever imagined. I will always be forever thankful to you all.
Lots of love
X.O.X.O
Hotel Guy
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