This blog is designed to display my moments and experience's at one of Cape Towns leading 4* Hotels 2010- 2013 as a trainee manager
Wednesday, June 29, 2011
Second Annual: Destination X: Hotel of the month? You choose!!
Good Day all my fellow readers
yes the time has come where the month is slowly drawing to an end and i need your help. I am running my second annual Hotel of the month you choose!
The rules are still the same so go ahead comment and see your most favourite hotel published on http://hotelguyexperience.blogspot.com
How to enter:
1. You need to post a comment on this post for which hotel you would like to see be featured next.
2. Once the 2 weeks is up of which i require at LEAST 5 different hotels.
3. A voting poll of the top 5 or how ever many hotels there are will then go up , where you will then vote on which one you would like to see featured on my blog.
Conditions:
1. The hotel must be a minimum of a 3* deluxe and up , i will NOT take into account hotels under a 3* deluxe brand
2. The hotel does not have to be in Cape town it can be any were in the world.
3. PLEASE THIS IS IMPORTANT - By featuring different hotels on my blog is not a form of promotional or advertising work , it is simply an information feature to let people know what variety is out there
So get those comments rolling
(and take note comments will only be excepted on this post and this post only , not on any other postings)
Good Luck and cant wait to hear from you
X.O.X.O
Hotel Guy
Farewell Johanita Jacobs i will miss you.....
Good Day my fellow readers
Well even though I have had a very first good month back at the hotel it has been a very sad one to.
This month we all had to say good bye to the Rooms Division Manager: Johanita Jacobs
Johanita simply put was a Crown Diamond for The Vineyard Hotel and Spa. She not only has been an amazing manager but she was a mother for some, listener for others and for me she was all of that but especially my MENTOR.
When I first applied for my trainee ship back in November / December 2009 I had to come for two interviews in my second interview it was in front of Johanita and I could immediately tell this was a lady that has a passion for this industry.
Needless to say thanks to her vote I got this position. Lol I can still remember when I had to come hand in my signed contract she took it from me and said “Dean, don’t make me regret my decision “with that big white smile and a *wink*.
During my time at the hotel I went through many different things with regards to my position at the hotel and trying to explore many opportunities but before I did anything I would go and speak to Johanita to ask for her advice because I knew she was always the one that would tell me the truth and be straight forward enough with me (which Is one of her super qualities I have always appreciated).
Johanita has left to pursue her long term dream to go and work on celebrity cruise ships aboard Royal Caribbean cruise liners.
She knows that she will be greatly missed and especially by me because I had to lose my mentor (but at least not forever LOl ) she will be back in the next 4 months.
So Ms.J.Jacobs good luck you will be missed by all of us and good luck with everything you know you will be a success and don’t forget about us here in Cape Town and I will see you very soon!!!!
X.O.X.O
Hotel Guy
Reception / Maintenance June 2011
Good Day my fellow readers
Well upon my arrival at the hotel after being away for a while I had to come back and do 2 weeks of maintenance.
However when Johanita heard that I was in maintenance she quickly grabbed me and said that I am needed in reception LOl . I did not mind what so ever as you all know by now that anything that’s got to do with front office is my passion so how could I resist?
However I still had to do a few days of maintenance which wasn’t that bad what so ever. Just practically did a walk around the hotel spot checking different areas and making sure that the problems were sorted and recorded. Maintenance department has to deal with more than just guest maintenance needs but as well as the rest of the staff in the hotel (which is super impressive as they are known as the “handy guys” for the entire hotel”. They also mainly work on a call bases so when there’s a problem either logged at reception or housekeeping they will go investigate and see if they can sort out the problem. , however if the problem cannot be sorted out an outsourced company will be called in to have a look at the problem.
Reception has not been half bad either I have learned a few new things like how the bill backs are now no longer two pages only one as the rest gets stored into laser fiche so that no paper go to waste. There are a few more new procedures with regards to checking in guest like smoking stickers, scratching their credit card on their authorisation as an imprint to prove that the card was here.
Some other exciting new (well exciting for me) I will not be attending the kitchen this month (July) as Efi Ella (Reservations manager) needs me in reservations for the month as some of the staff is going to be on leave. So that’s quite exciting can’t wait for that.
I know I promised you all my posting for my time away in Fransshoek which will come still trying to get my wording right with regards to the post and as soon as it is ready it will be up.
X.O.X.O
Hotel Guy
Tuesday, June 14, 2011
CPUT Granger Bay Hotel School block course year 1 and 2
Good Day my fellow readers
Well I have just come back from my 2 months leave, well 1 months leave and 1 months University studies. Anyhow thought i would share with you my marks for 2010 and 2011
2010:
Culinary Theory: 76%
Food and Beverage: 85%
Hospitality Management: 75%
Hospitality financial Management: 90%
Hospitality Law: 90%
Accommodation: 65%
2011:
Culinary Theory: 86%
Food and Beverage: 87%
Hospitality Management: 84%
Hospitality financial Management: 96%
Hospitality Law: 91%
Accommodation: 82%
So I improved quite well so one more 6 week block course left and i am done. Can you believe that!
I will be placing a new post with regards to my fantastic holiday away in Franshhoek can’t wait to share that with you so watch this space........
X.O.X.O
Hotel Guy
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